Once you have requested help through our telephone support service or through our online support, someone will be in touch with you within 24hours (Mon-Fri, 9am-12pm) to confirm your request. It’s really important that we confirm your request with you before we action it, so make sure you give us the correct contact information.
Once everything has been confirmed, sit back and let us take care of the rest. We’ll be delighted to help you with providing you a food parcel, delivering a prescription, or setting up a time to chat over the phone.
Simply repeat the steps! We’re more than happy to help you as often as you need*. However, if you need more than three food parcels within a calendar year, you will need a referral.
*We reserve the right to cap the number of parcels and/or referrals given to any service user in order to ensure the system is being used correctly and that parity is shown to all service users.
As professionals and organisations in the local area who come face to face with the people of our communities, you are the people best placed to point people in the right direction when they are in need.
We want to work with local organisations to address need in our communities. A number of organisations can sign up to be a Referral Partner with us…
– Schools / Education Establishments
– Churches / Places of Worship
– Social Services
– Jobcentre
– Local Councillors / MP
– Citizens Advice
– GP Surgeries
– Health Visitors
– Housing Association, Warden of Sheltered/Assisted Housing etc.
– Other charities who help people in need.
This list is non exhaustive.
When it comes to being a Referral Partner with the CARE Project, you will assist us in identifying those who are in need of practical assistance with food, prescription collection and/or pastoral care so that we can help improve their circumstances.
Poverty comes in many different kinds, whether that is financial, mental, emotional, technological, physical, or another type of poverty. Our work is to mitigate against such poverties by addressing the immediate need and then working with service users to prevent their situation getting worse.
As a Referral Partner, you would have access to our online system which would allow you to refer people to us. All referrals will have access to help for 90 days at a time before needing to be referred to us again if their circumstances haven’t improved.
All you need to do is have a chat with potential Service Users during the course of your work, and identify if they are in need of help. If they are, fill in the form and we’ll do the rest! We trust your expertise as the Referral Partner, so there isn’t a complicated eligibility criteria form to go through… you simply make the judgement using your own established systems and methods.
| Name of Organisation | Type of Organisation | Address |
|---|---|---|
| ABUHB – NHS Health Visitors at Parc-y-Felin ICC | GP / Medical Establishment | Parc-y-Felin ICC Parc-y-Felin Street Caerphilly CF83 3AH |
| Age Cymru Gwent | Charity | 12 Baneswell Road Baneswell Newport NP20 4BP |
| Bags of Kindness | Other | 20 Bryntirion Bedwas Caerphilly CF83 8AS |
| Bedwas High School | School / Education Establishment | Newport Rd, Bedwas, Caerphilly CF83 8BJ |
| Bedwas Infants School | School / Education Establishment | 13 St Mary Street Bedwas Caerphilly CF83 8EE |
| Bedwas, Trethomas and Machen Community Council | Council | Bedwas & Machen Community Council Council Offices, Newport Road, Bedwas CAERPHILLY CF83 8YB |
| Bethel Baptist Church Penyrheol | Church or Religious Organisation | Station Terrace, Penyrheol, Caerphilly CF83 2RH |
| Bethel Baptist Church/The Rock, Bedwas | Church or Religious Organisation | Church Street Bedwas Caerphilly CF83 8ED |
| Bridging Together | Other | 28 Graham Court Lansbury Park Caerphilly CF83 1RE |
| Caerphilly Council Housing and Tenancy | Housing Association / Organisation | Business & Technology Centre Tredomen Business Park Hengoed CF82 7FN |
| Caerphilly County Borough Council (St Martins Ward) | Council | 29 St David’s Way Watford Farm Caerphilly CF82 1EY |
| Caerphilly County Borough Council – Social Services at Woodfieldside Business Park | Council | Unit 6, Woodfieldside Business Park Penmaen Road Pontllanfraith NP12 2DG |
| Caerphilly County Borough Council – Ty’r Fesen | Housing Association / Organisation | 1 Heol Awstin Caerphilly CF83 1GR |
| Caerphilly County Borough Council Employment Mentors | Council | Caerphilly County Borough Council Penallta House, Tredomen Buisness Park Ystrad Mynach Hengoed CF82 7PG |
| Caerphilly County Council Community Regeneration Team | Council | Caerphilly County Borough Council Penallta House, Tredomen Buisness Park Ystrad Mynach Hengoed CF82 7PG |
| Caerphilly Probation Service | National Probation Service | Caerphilly Probation Office, Unit 1 De Clare Court, Caerphilly CF83 3HU |
| Children with Disabilities Team, CCBC | Social Services | Ty Pontygwindy, 7 De Clare Court, 5 Sir Alfred Owen Way, Pontygwndy Industrial Estate Caerphilly CF83 3HU |
| Cwmaber Infants School | School / Education Establishment | Bryngelli Terrace Abertridwr Caerphilly CF83 4FF |
| Denscombe Health Centre – Health Visitors | GP / Medical Establishment | Rear of Ludlow Street Caerphilly cf83 1gg |
| Disability Can Do | Charity | 1 Bryn Lane, Pontllanfraith Blackwood NP12 2PG |
| Draethen Waterloo & Rudry Community Council | Council | The Old Smithy Rudry |
| First Love Community Church | Church or Religious Organisation | 24 Coronation Terrace Senghenydd Caerphilly CF83 4HU |
| Gateway Church Caerphilly | Church or Religious Organisation | 5 Wesley Road Castle View Caerphilly CF83 1SS |
| Glynderw Sheltered Housing | Housing Association / Organisation | Churchill Park Caerphilly CF83 3EZ |
| Graig Y Rhacca Primary and Nursery Community School | School / Education Establishment | Addison Way Graig Y Rhacca Caerphilly CF83 8WW |
| Graig y Rhacca Residents Association | Residents Association | 59-71 Grays Gardens Graig y Rhacca Caerphilly CF83 8TQ |
| Gwent Police | Public/Emergency Service | Bedwas Police Station 36 Church Street Bedwas Caerphilly CF83 8EB |
| H PAD (Prevention of Youth Homelessness) | Public/Emergency Service | Crumlin Institute Community Education & Youth Centre Crumlin Square Crumlin NP11 4QD |
| Hafod Deg Resource Centre (Caerphilly County Borough Council – Community Regeneration) | Council | Hafod Deg Resource Centre High Street Rhymney NP22 5LP |
| Hendre Infant School | School / Education Establishment | St Cenydd Road Trecenydd Caerphilly CF83 2RP |
| Hendredenny Park Primary School | School / Education Establishment | Groeswen Drive Hendredenny Caerphilly CF83 2BL |
| ISCAN West | GP / Medical Establishment | Caerphilly Children’s Centre, Heol Las Cwrt Llanfabon, Energlyn Caerphilly CF83 2WP |
| Job Centre Caerphilly | Job Centre | Job Centre Castle Street Caerphilly CF83 1UA |
| John Taylor Councillor for Aber Valley Ward, Caerphilly County Borough Council | Council | 7 Danygraig Abertridwr Caerffili CF83 4BJ |
| Lindsay Whittle – Councillor for Penyrheol Ward | Council | 4a Church Road, Abertridwr, Caerffili CF83 4DL |
| Love Caerphilly | Church or Religious Organisation | N/A |
| Machen Primary School | School / Education Establishment | Commercial Rd, Machen Caerphilly CF83 8NB |
| Nant-y-Parc Primary School | School / Education Establishment | Commercial Street Senghenydd Caerphilly CF83 4GY |
| NYAS ( National Youth Advocacy Service) | Other | 3 Mountain Road, Caerphilly, CF83 1HG |
| Plasyfelin Primary School | School / Education Establishment | Lewis Drive Churchill Park Caerphilly CF83 1EH |
| Platfform Caerphilly Supported Housing | Housing Association / Organisation | The Office, Ty Oborne 1 Acre Close Caerphilly CF83 3RU |
| Pobl | Housing Association / Organisation | Pobl Exchange House The Old Post Office, High Street, Newport, NP20 1AA |
| Risca Community Comprehensive School | School / Education Establishment | Pontymason lane Risca Caerphilly NP11 6YY |
| St Cenydd Community School | School / Education Establishment | St Cenydd Road Trecenydd Caerphilly CF83 2RP |
| St James Primary School | School / Education Establishment | Pen Y Cae Mornington Meadows Caerphilly CF83 3GT |
| St. Martin’s School | School / Education Establishment | Hillside Caerphilly CF83 1UW |
| The Basement, Caerphilly Youth Service | School / Education Establishment | The Basement C/O Blackwood Library 192 High Street Blackwood NP12 1AJ |
| The Federation of Bedwas Junior and Rhydri Primary Schools | School / Education Establishment | c/o Bedwas Junior School Church Street Bedwas Caerphilly CF83 8EB |
| The Parishes of Bedwas, Machen, Michaelston-y-Fedw & Rudry | Church or Religious Organisation | St. Thomas’ Church Heol yr Ysgol Trethomas Caerphilly CF83 8FL |
| Ty’n y Wern Primary School | School / Education Establishment | Ty’n y Wern Primary School Heol yr Ysgol Trethomas Caerphilly CF83 8FL |
| United Welsh | Housing Association / Organisation | Y Borth 13 Beddau Way Caerphilly CF83 2AX |
| United Welsh (Cole Court) | Housing Association / Organisation | Cole Court Manager’s Office Mornington Meadows Caerphilly CF83 3QN |
| Van Community Council | Council | Van Community Centre Porset Park Caerphilly CF83 2YD |
| Ysgol Gymraeg Caerfilli | School / Education Establishment | Heol Pontygwindy Caerffili CF83 3HG |
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